Guest FAQ

Frequently Asked Questions

Naples Florida Vacation Homes·Local experts since 2007
Frequently Asked Questions

Straight answers to the questions guests ask us most — from booking direct and beach passes to check-in, pets and policies. Click any question for the full answer, or call 239-676-0088 and ask a real Naples local.

Can you Accommodate Large Parties?

Can you Accommodate Large Parties? In town for a family reunion, golfing getaway, or business trip and don’t want to spend the money on multiple hotel rooms? No problem! Naples Florida Vacation Homes has properties large… Read the full answer →

Do You Have Availability?

Do You Have Availability? We keep our online calendars up-to-date and current. To check availability across all of our properties, please use the Search All by Availability box located in the top right corner of most pag… Read the full answer →

Do I Need a Beach Pass? (Beach Pass Explanations)

Do I Need a Beach Pass? (Beach Pass Explanations) All beaches in Naples are open to the public. All Collier County property taxpayers and full-time residents are eligible to receive an annual permit to park at all City o… Read the full answer →

What are The Benefits of Travel Insurance?

What are The Benefits of Travel Insurance? To help enjoy a stress-free vacation, travel protection is now available through Naples Florida Vacation Homes. CSA Travel protection provides you with the necessary coverage to… Read the full answer →

What is Your Cancellation Policy?

What is Your Cancellation Policy? When you book your reservation, our calendars across numerous websites will show the property booked and unavailable. At that point, prospective guests are no longer able to inquire abou… Read the full answer →

Can I Check in Early or Leave Late?

Skip to main content Book Your Naples Stay Today! Can I Check in Early or Leave Late? Often times we have parties checking in and out on the same day. In consideration of the scheduling of our cleaning and maintenance st… Read the full answer →

Does the Home Have a Pool?

Does the Home Have a Pool? Yes! Many of our vacation rental properties have pools! You can see which properties have private and shared pools by checking the “Amenities” listed on the Details page for each property. Use … Read the full answer →

Who Should I Call for Household Maintenance Issues?

Skip to main content Book Your Naples Stay Today! Who Should I Call for Household Maintenance Issues? Please email us at info@naplesfloridavacationhomes.com. This email box is checked frequently. For emergencies, please … Read the full answer →

How Do I Get the Keys?

How Do I Get the Keys? Each property has a lockbox or electronic door lock located right at the property. You won’t have to worry about finding a rental office or coordinating a time to meet with a rental agent to retrie… Read the full answer →

How Far is the Beach?

Skip to main content Book Your Naples Stay Today! How Far is the Beach? Please refer to each property page where you will see a handy Google map. Also, the distance to the beach and the name of the closest beach will be … Read the full answer →

Is There a Minimum Night Stay?

Is There a Minimum Night Stay? We specialize in short term rentals. Many of our properties have no minimum stays. Whether you’re coming for a long weekend, a week or a month, our properties are priced by the night. Howev… Read the full answer →

Do You Offer Baby Gear?

Skip to main content Book Your Naples Stay Today! Do You Offer Baby Gear? For our little guests, we offer baby gear for rent. – Crib – Pack-N-Play – High Chair – Booster Seat – Stroller You can reserve baby gear after yo… Read the full answer →

Is There a Security Deposit?

Is There a Security Deposit? In lieu of collecting a sizable security deposit, we charge a small fee for accidental damage insurance. This provides $3,000 of coverage. Spill a glass of red wine on the sofa? Kids flushed … Read the full answer →

Do you Have Specific Check-in and Check-out days?

Do you Have Specific Check-in and Check-out days? One of the many wonderful things about working with Naples Florida Vacation Homes is that you can check in or out any day you’d like! If airfare is more economical on Tue… Read the full answer →

What is Your Tenant Change-over Fee?

What is Your Tenant Change-over Fee? The Tenant Changeover Fee provides for the house to be professionally cleaned before you arrive and after you depart. It also covers the cost of checking the house for inventory and m… Read the full answer →

What is Your Pet Policy?

What is Your Pet Policy? We do not allow pets in any of our homes as a standard company policy. However, some property owners will make case-by-case exceptions for your furry friend. Please contact our office with the ag… Read the full answer →

Planning a trip? Start with Plan Your Stay or browse our Naples homes.

Your Naples home, away from home.

Book direct with the local family behind Naples Florida Vacation Homes and skip the third-party fees.